I am always excited when I see brands roll out practicable loyalty program especially programs that designed to visible add value to the customer, easy for the customer to use and ultimately, the customer enjoys using it!
Got this in my email confession I am yet to pick up my debit card and this is just the booster I need especially as it is a promotion that runs throughout the holidays! Clear benefit of getting a loyalty program and timing right!
Question is, if I use my card for the period of the promotion, how likely am I continue transacting with my Zenith debit card or keep the account running? Is 2 months enough time to get me hooked on the card/bank?
Let's wait and see!!!
Way to go!!! ZENITH BANK NIGERIA PLC You set the pace on this one!
customerexperience design banking customerservice holidays
... Then ... the waiter came for our orders. She stood there so impatiently and seemingly scornfully while we were trying to make our choice. We settled for fish and chips but we needed to be sure how much to order so we asked a simple question "how big is the fish? would one be enough for 2 people for instance" and she responds "Just as it appears in the menu book". We tried to make her understand our question but instead of trying to advise and convince us on what to buy, she simply coldly stuck to her response..."Just as it appears in the menu book". Of course we walked out immediately. Details of Experience Shared What is the name of the product, service or company? Lounge 38 How would you describe your experience? Poor Please share details of your experience. Friday 28th Sept, after close of work, I and 2 other friends decided to have a brief hang out before heading home and we decided on Lounge 38 on Bode Thomas. First impression on ...
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